Terms & Conditions

a) Registration

The registration for a kitesurfing and/or wingfoil course / rental must be made in writing (online booking via website included). In the case of minors, the written consent of the legal representative must be provided in order for the legal declaration to be valid. The reservation is only binding after receipt of payment. For courses, workshops or other individual services, the total amount must be paid in advance.

b) Withdrawal

Withdrawal from the contract must be in writing. Cancellations of booked services can be made by e-mail. The cancellation conditions below are as follows:

• + up to 30. day before arrival 30 % will be retained
• + from 29th to 15th day before arrival 50 % will be retained
• + from 14th to 3rd day before arrival 80 % will be retained
• + from 2nd day before arrival 100 % will be withheld

The deposit will be deducted. In special cases, other cancellations fees may apply. This will be informed accordingly before booking.

c) Our right to withdraw

We reserve the right to withdraw from the contract without notice if the minimum number of participants required in the respective course description is not reached. The same applies in the event of force majeure (high winds, lightning) or destruction of the kitesurfing, surfing or SUP equipment due to collisions or vandalism. There shall be no further claims.

For kitecamps and wingcamps, a minimum of two participants is required for the camp to take place. If only one person is booked and the minimum is not met, the customer will receive 12 hours of private instruction and may use the rental equipment for the full duration of the camp.

d) Exclusion of participants

Participants who permanently disrupt a course, behave in breach of contract or deliberately endanger themselves and others may be excluded from further participation.

a) Equipment safety

The safety and operational readiness of the kitesurfing, wingfoil and SUP equipment is ensured by regular inspections. Nevertheless, the participant/renter is obliged to check the kitesurfing, wingfoil and SUP material before setting off. In the interest of all parties involved, each participant/renter is obliged to report any damage immediately.

b) Operational readiness

If the operational readiness of the kitesurfing, wingfoil, SUP material is no longer guaranteed due to non-observance of the instructor's instructions or due to negligent or even intentional behaviour on the part of the participant/renter, the participant/renter has no claim to compensation for the loss of time caused by the recording of the facts and the rectification of faults.

a) Our liability

We are liable for the conscientious preparation of the course and event, the careful selection and supervision of the service providers, the correctness of the course description and the proper provision of the contractually agreed service as well as for the conscientious performance of the inspections to ensure the operational readiness of the kitesurfing, wingfoil and SUP equipment.

b) Excluded liability

Liability for damage to property and personal injury is excluded.

c) Damage reporting

The participant/renter is obliged to report any damage caused by him/herself or by third parties. The participant/renter undertakes to treat the kitesurfing, wingfoil and SUP material as his/her property and to handle it in accordance with the rules of good seamanship.

d) Personal liability

The participant/renter is personally liable for self-inflicted damage (including breakdown and consequential damage) to the kitesurfing, wingfoil, SUP material and equipment.

e) Valuables

No liability is accepted for the loss of valuables, glasses, money and other items.

a) Equipment handover

As the lessor, we are entitled to refuse to hand over the kitesurfing, wingfoil and SUP equipment if the hirer does not have the necessary qualifications (VDWS or IKO licence).

b) Qualification check

If, after handing over the kitesurfing, wingfoil or SUP equipment despite having a licence, a lack of qualification (lack of control of the sports equipment, violation of the avoidance and riding rules, endangering others) of the Hirer becomes apparent with regard to the safe handling of the kitesurfing, wingfoil or SUP equipment or if the Hirer acts contrary to the instructions given, the Rental Firm may declare the immediate withdrawal from the contract and retain the rental fee.

c) Equipment return

The hirer is obliged to return the equipment on time. Meteorological events are to be taken into account and do not constitute a reason for late return.

d) Late return liability

The lessee is liable for all damages and expenses caused by a late return. In all other respects, the Hirer shall be liable to the Owner for all obligations arising from the Rental Contract as joint and several debtor. The lessee shall also be liable for any fault on the part of his co-users.

a) Social Media

The customer agrees to use photo and video content for marketing and social media purposes, both print and online.

b) Email Newsletters

The customer agrees to receive regular information in the form of newsletters about news and services of the SurfMonkeyz network.